Cancellation of Pre-Orders will incur a 10% processing fee calculated based on total order value. Release date delays, product allocations, production or distribution factors and other logistics are out of our control. No exceptions will be made. 

You may also request the full amount in store credit with no restocking fee.

We do not cancel pre orders 7 days before release. After this 7 day period, all pre orders are FINAL SALE.


All orders containing pre-order products will be held until the release/arrival of all items in that order. If you would like to split ship your order, please contact support and request a split on your order. You will be invoiced the additional shipping fees and once paid, your in stock items will ship. 


We reserve the right to adjust quantities of products ordered. These decisions will be made on a case by case basis and you will be notified of any changes. This pertains to and is not limited to "Buyouts" and other instances regarding the sale of high demand products. If an order is deemed to be for resale purposes it will also be subject to a potential adjustment.

Pre orders can be subject to allocation and if amounts become more limited we will fulfill orders in order they are received 


All Policies are subject to change at anytime without notice.