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Stolen Packages/Lost in Transit/Damaged Packages

Stolen packages are covered by route package protection. When checking out make sure this is applied as stolen items will not be covered otherwise. Untracked Packages are not covered by route and any route fees will be refunded. We do not cover these issues and route is required to resolve the issue. Please note, Route insurance only offers replacements, not refunds and only applies to tracked items. 

Processing Times 

Our current processing times for orders is 1-3 business days.  This is on top of the shipping times outlined at checkout.

Shipping fees

All Shipping fees are calculated at checkout.

Free shipping over $175 - For Canadian residents only

Shipping Times

All Canadian orders are shipped with ICS/CANPAR - unless otherwise selected. Please allow 2-10 business days for item to arrive, as shipping times vary. 


International  orders can take 7-15 business days to arrive this will depend on customs and other processing that take place when shipping an item internationally. 

Due to Covid-19, these times may vary

All other international orders are shipped with the courier selected at checkout.

Where do you ship?

Worldwide - Note, duties and taxes may be applicable based on your shipping country and this is up to the customer to pay. If you have questions regarding this, please contact your local government. 

Can I combine my orders?

Due to current high order volume, we will be unable to combine any existing orders.