SHIPPING FEES

All Shipping fees are calculated at checkout.

Free shipping over $175 - For Canadian & US residents only

SHIPPING TIMES?

Canadian Orders - Please allow 2-10 business days for item to arrive, as shipping times vary. 

International Orders - Please allow 7-15 business days to arrive. This will depend on customs and other processing that take place when shipping an item internationally. 

All other international orders are shipped with the courier selected at checkout.

Please note, the timeline estimate provided at checkout does NOT include processing times. This is only the transit time provided by the courier and is not guaranteed by Hobbiesville as there can be delays out of our control. There are no refunds on shipping due to courier delays.

PROCESSING TIMES

Our current processing times for orders is 1-3 business days.  This is on top of the shipping times outlined at checkout.

During sales & release periods, please allow extra time for processing.

WHERE DO YOU SHIP?

Worldwide - Note, duties and taxes may be applicable based on your shipping country and this is up to the customer to pay. If you have questions regarding this, please contact your local government. 

STOLEN PACKAGES/LOST IN TRANSIT/COVERAGE

Stolen packages are covered by ProtectMyOrder protection. When checking out make sure this is applied as stolen items will not be covered otherwise. Untracked Packages are not covered and any protection fees will be refunded. If you don't receive your package and you have paid for package protection, reach out to support@hobbiesville.com to open a claim to resolve the issue. Please note, we only offer replacements, and refunds only if the item is out of stock. 

Hobbiesville shall not be held liable for delivery issues arising from customer-provided incorrect or incomplete addresses. In such cases, any resulting loss is the responsibility of the customer.

Hobbiesville is only responsible to cover a single replacement. This reshipment is up to the customer to ensure the item is delivered to a safe place (request rerouting to the courier, ensuring someone is home to collect the item, etc).

SINGLE TRADING CARDS

These orders are eligible for a flat rate of $1.50 for untracked stamped shipping.

These orders are sent via Regular Letter Mail (Envelope) without tracking or insurance. Hobbiesville assumes no responsibility for lost letter mail shipments as they are uninsured and without tracking to validate.

CAN I COMBINE MY ORDERS?

Due to current high order volume, we will be unable to combine any existing orders.