Ottawa Hiring Positions

Ottawa Warehouse - Fulfillment & Receiving

Job duties 

• Processing online orders in a high volume environment
• Accurately pick and pack items from inventory based on customer orders, ensuring product quality and adherence to packaging standards
• Receive and put away inventory
• Keep track of inventory locations
• Collaborate with team members to optimize order fulfillment processes and meet daily shipping deadlinesMaintain a clean and organized work environment, following safety guidelines and best practices
• Be able to work on feet during the day & lift items
• Shopify admin knowledge a plus

Ottawa Warehouse - Customer Care

Job duties 

• Managing large amounts of inbound calls in a timely manner
• Managing large amounts of inbound emails in a timely manner
• Identifying customers’ needs
• Answers inquiries by clarifying desired information by researching, locating, and providing information
• Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems
• Work with fulfillment team/store staff at both Toronto and Ottawa location to resolve customer issues
• Shopify admin knowledge a plus

Competitive pay, staff discount, positive work environment.

Please send your CV to sarah@hobbiesville.com.