Ottawa Hiring Positions

Ottawa Store - Sales Team - Full Time & Part Time

Job duties 

• Greeting customers
• Responding to questions and giving information to the customers
• Sharing product knowledge with customers
• Providing recommendations to customers
• Managing financial transactions and processing payments
• Preparing merchandise and designing displays
• Maintaining a clean and tidy space
• Assisting with inventory
• Handling refunds and returns
• Processing newly received shipments
• Creating a positive customer experience and work environment
• Processing in store pick ups and requesting inventory from warehouse
• Shopify admin knowledge a plus

Ottawa Warehouse - Fulfillment

Job duties 

• Processing online orders in a high volume environment
• Accurately pick and pack items from inventory based on customer orders, ensuring product quality and adherence to packaging standards
• Receive and put away inventory
• Keep track of inventory locations
• Collaborate with team members to optimize order fulfillment processes and meet daily shipping deadlinesMaintain a clean and organized work environment, following safety guidelines and best practices
• Be able to work on feet during the day & lift items
• Shopify admin knowledge a plus

Ottawa Warehouse - Customer Care

Job duties 

• Managing large amounts of inbound calls in a timely manner
• Managing large amounts of inbound emails in a timely manner
• Identifying customers’ needs
• Answers inquiries by clarifying desired information by researching, locating, and providing information
• Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems
• Work with fulfillment team/store staff at both Toronto and Ottawa location to resolve customer issues
• Shopify admin knowledge a plus

Competitive pay, staff discount, positive work environment.

Please send your CV to hiring@hobbiesville.com.