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Pre-Order Info
Pre Order Cancellations
Cancellation of Pre-Orders will incur a 10% Processing Fee. No exceptions will be made.
When Will My Order Ship?
All orders containing Pre-Order products will be held until the release/arrival of all items in that order.
Can You Send Some of What I Ordered Early?
Should you wish to split part of an order to be sent ahead of time, it will require the purchase of an additional $8.95 shipping charge for Ontario and $12.99 for British Columbia.
Quantity & Order Adjustments
We reserve the right to adjust quantities of products ordered. These decisions will be made on a case by case basis and you will be notified of any changes. This pertains to and is not limited to "Buyouts" and other instances regarding the sale of high demand products. If an order is deemed to be for resale purposes it will also be subject to a potential adjustment.
Pre orders can be subject to allocation and if amounts become more limited we will fulfill orders in order they are received
All Policies are subject to change at anytime without notice.
If you have questions any questions don't hesitate to reach out to us at:
For order cancellations, you are best to reach us by phone.
Please allow 24-48 hours for us to get back to you! During Major Holidays, we are seeing an influx of emails. Please allow extra time for a response. Thank you!
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