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Retail Associate
Location: Blackwell St Ottawa Ontario Type: Full Time Salary: $37,000 - $40,000 Date posted: Apr 29, 2026


About Us:

We are a specialty trading card store focused on buying, selling, and trading collectible cards, including sports cards, Pokémon, Magic: The Gathering, and more. Our shop is built around community, expertise, and fair evaluations. We take pride in offering a welcoming environment for collectors of all levels—from casual hobbyists to serious investors.

Position Overview:

We are looking for a knowledgeable and customer-focused Retail Associate with a strong interest in trading cards. This role places a special emphasis on evaluating and purchasing cards from customers, so attention to detail and market awareness are key.

Key Responsibilities:

  • Greet and assist customers in a friendly, professional manner
  • Evaluate, price, and purchase trading cards and collections
  • Stay up to date on market trends, card values, and product releases
  • Buylist processing: sorting, grading (raw assessment), and inventory intake
  • Maintain organized and visually appealing displays
  • Handle cash and POS transactions accurately
  • Support store events, trade nights, and tournaments
  • Answer customer questions and provide recommendations

Qualifications:

  • Strong knowledge of trading cards (sports, TCGs, or both)
  • Familiarity with card grading standards and condition assessment
  • Basic understanding of current market pricing and trends
  • Excellent communication and customer service skills
  • Detail-oriented with good organizational habits
  • Ability to work flexible hours, including weekends
  • Previous retail or hobby shop experience is an asset

Preferred Skills:

  • Experience buying/selling cards or managing collections
  • Knowledge of grading companies and pricing tools
  • Passion for the hobby and community engagement


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